Returns & Exchanges

At Cherrykitten, we want you to love your new style, but if you're not completely satisfied, we offer a 30-day window for returns and exchanges. Please ensure items are unworn, unwashed, and still have their original tags attached to qualify for a full refund.

1

Initiate Your Request

Log into our online portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack your items in their original packaging and include the printed return authorization slip inside the parcel.

3

Ship It Back

Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing